How PayPal payments work
When you subscribe via PayPal, the payment is processed through your PayPal account, not directly from your card. This means that:
The transaction appears in your PayPal activity list (not in your bank app).
Your active subscription is linked to your PayPal authorization.
Any refund must go back to the same PayPal account used for the purchase.
How to get your refund
Contact our support team via chat or email at [email protected].
Mention that your payment was made through PayPal.
We’ll verify your purchase and send your refund right away to the same PayPal account you used.
💡 Tip: Refunds usually appear in your PayPal balance within minutes after confirmation.
Important notes
Refunds are available only for payments made through PayPal.
Refunds can only be processed for transactions completed within the last 180 days, in accordance with PayPal's policy. Payments older than 180 days cannot be refunded through PayPal and are not eligible under this policy.
You don't need to open a PayPal claim - just message us directly, and we'll handle everything.
The refund will always go to the same PayPal account used for your original payment.